Privacy Policy for FlatDealHelp
At FlatDealHelp, accessible from flatdealhelp.biz, we value your privacy and are committed to protecting your personal data when you use our services related to apartment acquisition guidance. This policy explains the types of information we collect, how we use it, and the rights you have regarding your data.
1. Information We Collect
We may collect personal details that you provide directly, including:
- Your name and contact details (email address, phone number)
- Information you submit through inquiry forms or correspondence
- Usage data automatically collected when you visit our website (such as IP address, browser type, pages viewed, and duration)
2. Use of Information
We use your information to:
- Provide you with tailored guidance related to apartment acquisition
- Respond to your inquiries and requests
- Improve our website, services, and user experience
- Ensure the security and integrity of our platform
3. GDPR Compliance
FlatDealHelp complies with the European Union General Data Protection Regulation (GDPR). Our lawful bases for processing personal data include your consent and legitimate interests in providing high-quality guidance services. You have the following rights:
- Right to access personal data we hold about you
- Right to request correction of inaccurate information
- Right to request erasure of your data under certain conditions
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
To exercise these rights or for any GDPR-related inquiries, please contact us as described in Section 9. You also have the right to lodge a complaint with a supervisory authority.
4. Cookies
We use cookies and similar technologies to enhance your experience. Types of cookies we utilize include:
- Essential cookies: required for core website functionality
- Analytics cookies: help us understand how visitors interact with our site
- Third-party cookies: provided by external services for analytics and performance
You can control or disable cookies through your browser settings. Please note that restricting cookies may affect the functionality of our site.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. After this period, data will be securely deleted or anonymized.
6. Third-Party Services
FlatDealHelp may share your information with trusted service providers who assist in hosting, data analysis, and communication. These providers are contractually bound to protect your data and use it only for specified purposes.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Obtain a copy of your data in a structured, machine-readable format
To make a request, please provide sufficient details to help us locate your data.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The date of the latest revision is shown below.
Last updated: 2024
9. Contact Us
If you have questions or wish to exercise your data rights, please reach out through our contact form or via the following details:
Address: Limmatquai 74, 8001 Zurich, Switzerland
Phone: +41768915597
Business ID: CHE-501.254.307